• Privacy Policy

Privacy Policy

Personal Information Protection Management

In this policy, we, SEAPARTS Co., Ltd., inform you how to protect your personal information on our services, GAPRAS.com, as follows.

"Personal information" means as "Personal information" referred to in the Act on the Protection of Personal Information in Japan. It is the information of living individuals, including your name, date of birth, address, telephone number, contact information, etc. "Personal information" that can identify a specific individual and includes personal identification code. In this service, we will pay attentions to the management of your personal information based on the following policy.

What Information We Collect

When we operate this service, the information we collect includes the following.

1. Personal information that we collect from you.

(1)Name, address, telephone number, shipping destination of the item, and other information that you enter via tablet terminal when you register your membership.

(2)Account information (refers to account ID, email address and password)

(3)Payment information (Banking information) We do not process or store your credit card information, but our third-party payment processor does.

(4) Documents for identification (including driver's license, health insurance card, copy of resident's card, etc.) and information are included in these documents needed to procedure legally.

2.Information we collect when you use our service.

Regardless of whether it is Personal Information or not, we collect the following information.

(1)Information such as the pages you view, such as the content of the service you used, the date and time of use, the number of times you used this service, your behavior when you use this service (including the information we collect by using cookie, your access log, your PC, or tablet devices you use to sign in this service, location information, IP address, browser information, and browser language.)

(2)Contents, photos, videos, comments, messages, evaluation, and other information you uploaded on the service.

(3)Information about your payment status on the service.

(4)When you use this services, we may request a third party to provide information about you as necessary and as permitted by applicable law. Or we may check credit score or publicly available information to protect the other user and to manage this service. In addition, we may obtain information with your permission as necessary.

(5)In this service, we use Google Analytics to survey the usage status. Google Analytics uses first-party cookies to collect access information to the service without identifying you. The method of collecting and using access information is determined by the Google Analytics Service Terms of Service and Google Privacy Policy. For more information about Google Analytics, see the page "HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES."

How to Collect Information

We collect your information by the following methods.

(1)When you fill out the information on this service.

(2)When you provide us the information via e-mail, mail, letter or telephone.

(3)Collect the information when you use and view the service.

(4)Collect the information indirectly from business partners and third parties

Purpose of using your information

We use your information for these purposes.

・To create your account and provide you the service.

・Correction or deletion of information registered in this service.

・To contact and inform you the service by telephone, mail, and e-mail. Or to subscribe e-mail newsletters and to ask you to answer the questionnaire for surveys.

・To provide advertising and recommendation information on ours or other third party’s products or services on our website or other advertising media managed by us.

・To create statistical data that cannot identify a specific individual based on the acquired information, and to know and analyze the purchase tendency of the put up contents using the data, and to improve the quality of this service.

・To properly respond to your inquiries and claims related to this service or advertisement.

・To prevent a fraud, cyberattacks, and other acts that are illegal or unauthorized and to investigate them for the other user, us, and you.

・To investigate the cause of server failures and solve problems.

・To customize the contents of this service for individual users.

We store your personal information for as long as necessary to achieve the above objectives. We also may store and use personal information about customers whose accounts have been deleted for obligations under applicable laws, collecting unpaid fees, resolving disputes, resolving problems, each investigations necessary for them.

Management of Information

We take all measures reasonably necessary to protect your information from leakage, destruction, loss, alteration, unauthorized access and help ensure the appropriate use of your information.

Share of information to third parties

We will share your information to third parties in the cases as following.

(1)To provide and improve this service, we share the information to service providers who agreed to our privacy policy or similar to the ones.

They shall use the information only to provide the service. And they shall not share the information to other third parties without your permission.

(2)To improve the service, such as shipping the items, payment processing, customer support, and other similar services, we share the information to related service providers.

(3) We disclose your information we store to law enforcement if required in response to a valid subpoena, court order, search warrant, similar government order or when we believe in good faith that disclosure is necessary to comply with our legal obligations, to protect our property or rights, or those of third parties or the public at large.

(4) When we resolve disputes with third parties or to protect the rights of third parties and profit of them.

When we need to share the acquired information, we may provide them with your consent.

When we consign the handling of your information to these third parties, we will comply with applicable laws and supervise they use it appropriately.

Outsourcing the use of your information

Our company may outsource all or part of the use of your information to a subcontractor only for operating "Purpose of using your information" At that time, we will carefully examine the subcontractor satisfy the standard of our subcontractor selection, and ensure that your information is properly managed.

Your Choice

In principle, Provision of personal information to us is your choice. If you cannot provide the information for the service, you will not be able to use the service or some of them. Or you may not receive our notification.

You can also change your contact information and intention to receive e-mail newsletters at any time by the method we guide you.

Disclosure of personal information

We do not disclose personal information to any third party except in the following cases.

(1)With your consent or at your direction.

(2)When it is necessary to provide personal information to a third party for the protection of human life, body or property, and it is difficult to obtain the consent of the customer.

(3)When it is necessary for a national, a local governments, or a person was commissioned by the government to perform the affairs specified by laws and regulations. Besides when they obtain the consent of the customer, the performance will be difficult to complete.

(4)In addition to the above, disclosure to a third party is permitted by relevant laws and guidelines.

Correction and deletion of personal information

If you make a request to correct or delete personal information, we will identify you and go through the procedure.

We take care to keep your personal information accurate on our systems. Customers can easily confirm their personal information on “My page.” You can change your information by yourself. If any incorrect or outdated information remains, please update appropriately. If you want to delete the contents of your personal information, please contact us to proceed the procedure.

If you want to confirm in writing, we will guide you through the procedure, so please contact us according to "Contact us". In this case, we may charge you for the procedure. In addition, we may not be able to respond due to the storage status or the information.


When we receive your information through this service, we work to protect the security of your information during transmission by using SSL (Secure Sockets Layer) or TLS (Transport Layer Security). We use these protocols to encrypt the information or we use same to technology to prevent eavesdropping by third parties during communication.

However, depending on your computer environment, these technologies may not be available on occasion. In such a case, we will notice you that security cannot be ensured during communication.

It is very important that you protect your password to keep your account secure. Please do not use the same password in other services or reveal your password to third parties. Emails or other inquiries requesting your password should be considered as fraudulent contacts, please contact us in accordance with "Contact Us."

If you disclose your password to any third party for any reason, including when you use services such as account aggregation, that third party will be able to access your account and personal information. In this case, we shall not pay for any damages to you, unless the cause is attributable to us. If you suspect that a third party has access to your account, please change your password immediately and contact us.


We may update this policy time to time according to the necessity of responding to changes in laws and our business needs. We will notice you such changes on this website. You should check the latest policy periodically.

Contact Us

If you have any questions or concerns about this policy, please contact us as following contact information. After we received your inquiry, we will response you as soon as possible. When you make an inquiry, we may ask you to provide additional information to confirm your identity or to respond appropriately to your inquiry. We ask for your understanding in advance.


+81827845115 Business hours: From 8: 30AM to 5: 20PM (Except for Sunday, National holidays, the second and the fourth Saturday, and summer and winter holidays)

Uploaded on June 24th, 2019

Updated on February 28th, 2020